Entries by Mark O'Brien

Too Costly Overruns

For reasons we can’t even recall, we were doing some research in The Complete and Total History of Abbreviations and Acronyms in the Whole Entire English Language (TCATHOAAAITWEEL) when we came across TCO. We certainly knew TCO stands for Total Cost of Ownership. But we didn’t know that hadn’t always been so. According to the TCATHOAAAITWEEL, […]

The Finys Mailbag

It’s been a while since we opened the mailbag. But given the volume of cards and letters we get, we’re definitely overdue. So, here’s a selection of our recent fan mail: Dear Finys, A vendor recently told me I could have a complete policy administration suite implemented in 20 minutes. Is that true? Sincerely, In […]

Insurance Trends for 2023

Now that we’re almost through the seventh month of 2022, we decided to get a jump on the upcoming year and publish a list of the trends we hope to see in 2023. Since we wrote about no-code/low-code platforms in February of this year, we were inspired to fire preemptively by something we found in […]

Insuratainment

Because we like to keep ourselves abreast of what’s going on in the insurance industry, we happed across a post from Comperemedia purporting to identify three emerging trends. They are: Ecosystems Expanding Brands as a Life Coach Beyond the Screen as We Know It. We don’t know what any of those things are supposed to […]

Don’t Yank My Value Chain

In perusing Insurance Business America, we came across the insurtech weekly news roundup. In the roundup, we came across this: The coronavirus pandemic has underscored the need for insurers to modernize but fewer than 25% of the 200 largest global insurers have truly digitized their value chain. It might be more helpful to the remaining […]

Ripped From the Headlines

Sorry. We couldn’t resist making the title of this post as sensational as possible. But we did find a headline that intrigued us. It was this, from Insurance Business America: “Wisconsin Supreme Court rules against insurance coverage for COVID losses:” The Wisconsin Supreme Court ruled on Wednesday, June 1, that businesses are not entitled to […]

Cyber Liability

The May edition of NU Claims contains an article entitled, “Cybersecurity compliance is about to get even trickier”. It contains this fact: A January study by KPMG found that senior risk executives in the Americas reported record losses from fraud, compliance breaches and cyberattacks over the last year and expect threats to grow in 2022. […]

Brave New World

On October 22, 2015, MIT Technology Review published a piece called, “Why Self-Driving Cars Must Be Programmed to Kill”. It’s hard to imagine the degree of academic detachment required to reduce a philosophical quandary to the level of computer programming and to anthropomorphize said computer and the programs it runs to the extent that a life-and-death […]

People Don’t Want to Be Sold

People don’t want to be sold. They want to buy. Do you think those sentences are contradictory? Consider this: Think about what happens when you walk into a retail store. An attendant usually comes up to you and asks, “May I help you?” You typically respond, “No, thank you. I’m just looking.” In all likelihood, that’s […]

The Tortoise and the Cloud: Part Two

In the middle of March, Insurance Thought Leadership published a post called, “‘No-Code’ Goes Mainstream”. The post offered this time-sensitive admonition: It’s time to take a hard look at no-code–generating computer programs without the need for programmers–which could streamline business processes and slash costs … No-code takes programming to the next level [no indication of […]