Entries by Mark O'Brien

It’s Not Rocket Science

Since we’re software developers — and given the world’s tendencies toward complexity — we thought it might be a good idea to take a crack at simplicity. So, here goes: The Finys Suite is effectively a property/casualty policy administration system … with a few operational goodies added on. More specifically, the Suite includes all of […]

Our New Year’s Resolutions

Since it’s the time of year at which most people are proclaiming the things they resolve to accomplish in the New Year, we figured we might as well take a crack at ours. So, here they are, in prioritized order: We resolve not to make any New Year’s resolutions. We resolve not to express any […]

’Tis the Season

It’s time to pump the brakes. Yes. We know the year’s not quite over yet. But think about how much is behind us: If any of the system changes you might have taken on this year aren’t finished, they’re likely well underway. If your budgeting for next year isn’t finished, you only have two choices […]

Don’t Pardon the Disruption

Given much of what we see and hear — much of what appears in but is not limited to the trade media in insurance or any other industry — we’re frequently reminded of the lyrics from the old Buffalo Springfield song, “For What It’s Worth”: There’s something happening here. What it is ain’t exactly clear. […]

Think Big or Stay Home

One of our favorite slogans is one we saw on a t-shirt years ago. It was worn by a guy who must have been a bodybuilder — or else he was absurdly muscular for no good reason. The t-shirt read, “Get big or stay home.” This is not a bodybuilding blog. It’s not even a […]

Feeling a Little Behind?

You need to replace your core administration system, but you think you need too much customization. You know you’ll fall behind competitively if you don’t replace your system, but you think the customizations you want will cost too much. Are you sure? We’re not necessarily anti-customization. But we do think customizations — their perception of […]

A Word About Culture: Part Five

This is the fifth and final post in a series inspired by a Harvard Business Review (HBR) article, “The Hard Truth About Innovative Cultures”, that posited these five characteristics of effective corporate cultures: Tolerance for Failure but No Tolerance for Incompetence Willingness to Experiment but Highly Disciplined Psychologically Safe but Brutally Candid Collaboration but with Individual […]

A Word About Culture: Part Four

This is the fourth post in a series inspired by a Harvard Business Review article, “The Hard Truth About Innovative Cultures”, that posited these five characteristics of effective corporate cultures: Tolerance for Failure but No Tolerance for Incompetence Willingness to Experiment but Highly Disciplined Psychologically Safe but Brutally Candid Collaboration but with Individual Accountability Flat but […]

A Word About Culture: Part Three

This is the third post in a series inspired by a Harvard Business Review article, “The Hard Truth About Innovative Cultures”, that posited these five characteristics of effective corporate cultures: Tolerance for Failure but No Tolerance for Incompetence Willingness to Experiment but Highly Disciplined Psychologically Safe but Brutally Candid Collaboration but with Individual Accountability Flat but […]

A Word About Culture: Part Two

This is the second post in a series inspired by a Harvard Business Review article, “The Hard Truth About Innovative Cultures”, that posited these five characteristics of effective corporate cultures: Tolerance for Failure but No Tolerance for Incompetence Willingness to Experiment but Highly Disciplined Psychologically Safe but Brutally Candid Collaboration but with Individual Accountability Flat but […]