Entries by Mark O'Brien

Options Are No Longer Optional

Are system configurations and product development sciences or arts? Depending on your perspective, they could be either or both. We’re not sure. But we are sure your technology should afford you the right to choose. Here’s our perspective: Y2K was almost 20 years ago. What’s that got to do with anything? Much. The myriad computer-scientific […]

Say What You Mean

If we were given the choice of eliminating one word from the language, it might be proprietary. Aside from the fact that it could mean as many things as there are people who want to consider whatever it is they want to consider proprietary, the term is particularly problematic when it’s applied to data. In […]

Independence Day

What do you expect when you work with a software vendor? That’s not a rhetorical question. When you decide to work with — to enter into a mutually binding contractual obligation with — a software vendor, you have a set of expectations. Regardless of whether you state or document all of those expectations, you have […]