Entries by Mark O'Brien

Brave New World

On October 22, 2015, MIT Technology Review published a piece called, “Why Self-Driving Cars Must Be Programmed to Kill”. It’s hard to imagine the degree of academic detachment required to reduce a philosophical quandary to the level of computer programming and to anthropomorphize said computer and the programs it runs to the extent that a life-and-death […]

People Don’t Want to Be Sold

People don’t want to be sold. They want to buy. Do you think those sentences are contradictory? Consider this: Think about what happens when you walk into a retail store. An attendant usually comes up to you and asks, “May I help you?” You typically respond, “No, thank you. I’m just looking.” In all likelihood, that’s […]

The Tortoise and the Cloud: Part Two

In the middle of March, Insurance Thought Leadership published a post called, “‘No-Code’ Goes Mainstream”. The post offered this time-sensitive admonition: It’s time to take a hard look at no-code–generating computer programs without the need for programmers–which could streamline business processes and slash costs … No-code takes programming to the next level [no indication of […]

The Tortoise and the Cloud

We received a report from McKinsey & Company called, “How top tech trends will transform insurance”. It begins with this statement: “Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.” Seismic impact is a little over the top. […]

International Pi Day

Those of you who aren’t mathematically inclined may not be aware of the fact that today, March 14 (3.14), is International Pi (π) Day. Pi is a mathematical constant — derived from the ratio of the circumference of a circle to its diameter — roughly equal to 3.14159; although, its decimal representation never settles into a […]

To Go, or Not To Go, That is the Question

It’s a new year. Spring is coming. That means the first trade show season of the year is coming. (Fall will be next.) That means a whole bunch of budgetary decisions have to be weighed against a whole bunch of social decisions. Given the gravity of those decisions, we decided to debate the issue amongst […]

No-Code/Low-Code Expectations

After seeing a sizable number of articles and posts about the application of no-code/low-code (NC/LC) development in insurance, we recently conducted a Google search on that precise topic — no code/low code in insurance. The search yielded 4,920,000,000 hits, leading us to the conclusion that the topic might not be that new or novel. One […]

The Importance of Balance

On January 2nd, Insurance Thought Leadership published an article called, “Insurtech Trends for 2022”. We think it reflects the abiding confusion and uncertainty around insurtech. This excerpt seems to reflect that confusion and uncertainty: While insurtech has been around for some time, the past year’s growth has been picking up substantially. We’re well past the […]

Does Continuity Have a Price?

In an article we published in the Fall 2020 edition of the The Demotech Difference — “The Importance of Sound Implementations” — we wrote this: Turnover is the equivalent of corporate amnesia. We recalled that recently because there seems to be a spate of updates of late telling us about leadership turnover in the vendor community […]

Read the Fine Print

We’d been reading about folks who claim to be able to implement a core processing system in one day. Then we had a prospect ask us if we could do the same thing. We said, “Sure. Anybody can do that.” The prospect replied, “Can you do it for me?” We said, “Yep. On one condition.” […]