It’s Not Rocket Science

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Since we’re software developers — and given the world’s tendencies toward complexity — we thought it might be a good idea to take a crack at simplicity. So, here goes:

The Finys Suite is effectively a property/casualty policy administration system … with a few operational goodies added on. More specifically, the Suite includes all of the capabilities required of a policy admin system:

  1. Rating
  2. Quoting
  3. Binding
  4. Issuing
  5. Endorsements
  6. Renewals
  7. Workflows to manage 1-6.

Then we added:

  • Claims to make it easier for insurers to keep their promises of financial protection to their policyholders
  • Billing to make it easier for insurers to automate the calculation and collection of premiums, fees, and taxes
  • Business Intelligence to make it easier for insurers to aggregate, analyze, and report from their data to improve decision-making
  • Portals and mobile accessibility to make it easier for insurers to share information; allow agents, vendors, and policyholders to serve themselves; and to reduce service costs while increasing customer satisfaction
  • Design Studio to make it easier for insurers to configure and manage the Finys Suite and the products they build with it.

Science Meets Art

Did the Suite take a degree of technical proficiency to develop? Yes. Did it require knowledge of the insurance industry and its operational processes? Yup. Did we architect the Suite so it will scale as insurers grow? Uh huh. Did we apply a little foresight to ensure the Suite is flexible enough to accommodate insurers’ needs in the future? We did that, too. Did our years of experience developing software and working in and around the insurance industry help? Well, they didn’t hurt. Did we decide to treat our customers the way we’d choose to be treated. Yes. Quite deliberately. And that’s made all the difference.

The science of designing and building rockets is as complex as it gets. But an effective property/casualty policy administration system doesn’t have to be anywhere near that complicated. By combining the science of technology with the art of customer care, we found out it doesn’t take rocket science.

It just takes a little Finys.

Our New Year’s Resolutions

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Since it’s the time of year at which most people are proclaiming the things they resolve to accomplish in the New Year, we figured we might as well take a crack at ours. So, here they are, in prioritized order:

  1. We resolve not to make any New Year’s resolutions.
  2. We resolve not to express any indication of our resolve not to make any New Year’s resolutions until the first full week of the New Year.
  3. We resolve to do everything we might have positioned as a New Year’s resolution (professionally speaking) as part of the natural course of our doing business.
  4. As part of the natural course of our doing business, we resolve to grow our Innovation Advisory Board to include representation from the companies that became customers in 2019.
  5. As part of the natural course of our doing business, we resolve to continue to improve the Finys Suite to meet the needs of all the companies that have become our customers since our founding in 2001.
  6. As part of the natural course of our doing business, we resolve to make the Finys Suite the most functional, configurable, flexible, and intuitive processing system for property/casualty insurance for its price.

Are those tall orders? Maybe. It depends on the level of commitment with which we work to fulfill them. And since the level of our commitment is second to none, it’s quite likely we’ll achieve all these things and more in 2020. We’ll be sure to keep you apprised of everything.

In the meantime, we wish everyone who reads this post a bright, healthy and and very prosperous new decade — with or without resolutions.

Happy New Year.