We once heard it said that most companies replace systems before they’ve used 80 percent of those systems’ capabilities or capacities. We were skeptical at first. But the more we thought about it, and the more we looked at systems, the more true it became. Here’s why: Most companies decide to replace systems because of […]
Given the business we’re in, we like to keep an eye on the trends, attitudes, and inclinations of the companies we might consider prospects in the industry we’re in, that being insurance. Consequently, we took note of a survey of 396 CIOs and technology leaders by the consulting firm, Protiviti. Two things in particular caught our […]
Whenever someone refers to the proverbial Three Ps, they’re typically referring to the prevailing wisdom about the way in which businesses should value their assets. In that context, they’re referring to: People Process Product. In that context, we agree with those Three Ps. But some others are worthy of consideration. We offer them here for […]
We’re quite aware of the fact that the insurance industry has considerably more than its share of acronyms. With examples like ASOP, BOP, CRIS, DEC, and others for every letter of the alphabet, we hardly need any more. But we’ve decided to create one, nevertheless: OWN. We’ll forgive you if the first thing you think […]
For all the talk about insurtech, we still live in a world of aging systems, outdated architectures, all required to keep pace with the countless processes required to run an insurance business. Why is that? Much of what’s being touted as insurtech comes from people new to the insurance industry. People who do work in […]
Since we’re in the insurance-technology business, we tend to bristle a bit when we hear and read things about the insurance industry’s ostensible lagging behind some other industries in the adoption of technology. Granting the existence of such lagging, why do people assume it’s a symptom of technology aversion, as opposed to, say, good business […]
We’re nearing the end of 2018. If you’re a regular reader of this blog, you might be tempted to think legacy replacements are behind us by now. But you’d be wrong, in part because technology is the least of the challenges we face. A bigger one is change management. And change management is all about […]
We recently came across the 2018 edition of Top Issues: An Annual Report from PwC. Given the accelerating rate of change, we were quite interested to see what might have transpired since the Report was issued in December of 2017. On page 5, we found this: The companies that … design and implement digital platforms … will […]
Fact of life: Data and the processing and transactional functionality that makes use of that data has to reside in a secure environment. Given the number of data breaches that have occurred this year alone, that’s self-evident. So, when the organizations with which you work are reported to be compliant with SOC and other data-security […]
Before people fully realize we’re an insurance-focused, software-development shop, they often think we’re Rogers and Hammerstein fans. For a while, we weren’t sure why that was. Then it hit us. One day, we were on a conference call with a prospect. The discussion went something like this: Prospect: What the most important thing to you? Us: Getting […]
