Zoran Topalovic has been with the company for over 13 years, taking on roles from developer to project manager and technical lead. He shares his journey working on major projects like Conifer and NCFB, where he’s now leveraging the Design Studio to build and configure systems. Zoran highlights the team’s flexible, innovative approach—helping clients tackle bold ideas and stay ahead in evolving markets.
About Zoran Topalovic
Zoran’s career at Finys has spanned multiple roles, giving him a deep understanding of both the technical and strategic sides of insurance software implementation. His work bridges development, project management, and client engagement.
Major Projects: Conifer and NCFB
Zoran began working with Conifer as a developer before stepping into project management. For NCFB, he assumed the dual role of technical lead and project manager, overseeing the implementation and configuration using Design Studio. This included building forms, designing screens, setting up system rating, and creating smart models tailored to the client’s needs.
Helping Clients Launch Bold Ideas
Many carriers Zoran works with have established market niches, but some want to break into new areas. Finys helps them assess opportunities, considering profitability, risk, and speed to market, and supports these ventures with flexible technology solutions.
A Flexible, Customer-First Approach
Zoran emphasizes Finys’ commitment to meeting client needs, even when the ideas are unconventional or untested. The team thrives on challenges, believing that this is how big ideas are made and how clients can stay ahead of competitors.
Full Transcript
My name is Zoran Topalovic. I’ve been here for over 13 years, and my roles at the company have included project management, software development, technical lead, and client partner. It depends on the day, sometimes, on what meeting I’m in. I’ve worked with Conifer. Conifer was about nine years old. I started as a developer, but then I transitioned into a project management role. I then transitioned to NCFB, working as a technical lead and project manager simultaneously. The most interesting thing is the Design Studio. With Conifer, we didn’t have the Design Studio with NCFB; we’re currently actually using the Design Studio in full to build out their forms, their screens, and configure their system rating and smart model creation. We’re unique because we want to meet the customer’s needs. Believe it or not, we think we can handle their idea.
We think we can help them accomplish their goals, even if it sounds like it’s something that hasn’t been done or may not work. That’s how big ideas are made. Most of the carriers I work with have their market niche. They have what they’ve been doing for so many years, where this one was, “let’s try this. Here’s a new market.” They want to jump in on it right away and figure out how to ensure this. Is it profitable? Is the risk too high? So that was a perfect example of trying to stay ahead of the market or their competitors.
We think we can help them accomplish their goals, even if it sounds like it’s something that hasn’t been done or may not work. That’s how big ideas are made. Most of the carriers I work with have their market niche. They have what they’ve been doing for so many years, where this one was, “let’s try this. Here’s a new market.” They want to jump in on it right away and figure out how to ensure this. Is it profitable? Is the risk too high? So that was a perfect example of trying to stay ahead of the market or their competitors.
