Virginia Farm Bureau Mutual Insurance relies on technology to support nearly every aspect of its business, from quoting and rating through underwriting, billing, and claims. But before working with Finys, the carrier had spent years trying unsuccessfully to move away from aging legacy systems. Replacing those systems without disrupting ongoing operations had proven difficult, and previous attempts had not delivered the progress the organization needed.

Working with Finys gave Virginia Farm Bureau a different path forward. Through a phased implementation and a partnership built on shared commitment, the carrier moved nearly its entire business onto the Finys Suite while continuing to serve its agents and policyholders. The insurance-specific architecture of the Suite has helped Virginia Farm Bureau operate more efficiently and develop and adapt products more quickly as market needs change.

The case study also explores the importance of the relationship behind the technology. Virginia Farm Bureau describes a high level of access to Finys leadership, open communication when challenges arise, and a team that understands the carrier’s business objectives. That trust has allowed the two organizations to work through a complex transformation together rather than approaching the project as a traditional vendor engagement.

Read the full case study to learn how Virginia Farm Bureau moved beyond years of legacy-system challenges and established a long-term technology partnership with Finys.