Moving Beyond the AI Pilot: Turning AI Adoption Into Business Value

In this episode of the Insurtech Leadership Podcast, Finys CEO and co-founder Kurt Diederich joins Josh Hollander to discuss what it takes to turn AI experimentation into measurable business results. Kurt shares why technology alone isn’t enough to drive meaningful productivity gains and explores the role that business processes, organizational readiness, AI champions, and measurement play in successful adoption. They also discuss choosing the right AI models, managing costs, navigating governance considerations for insurance carriers, and why organizations may need to rethink how work gets done to realize AI’s full potential.